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Contact VELYN

Questions about an order or an ALLTOO-branded product purchased from VELYN? Contact VELYN customer support using the information below or the contact form on this page.

Customer Support

Email: support@velyn.cc

Phone: +8615015451288

Customer service hours: Monday-Friday, 9:00-18:00 (GMT+8)

We normally reply within 1-2 business days. To help us respond efficiently, please include:

Your order number, if available;
The product name;
Your bike, drivetrain, or component model;
A clear description of the question or issue; and
Relevant photographs, when applicable.

Business Information

Trade name: VELYN
Legal operator: Dongguan Yunlin Technology Co., Ltd.
Physical address: Building 9, Xinghu'an, Bishui Tianyuan, No. 229 Songfo Road, Dalang Town, Dongguan, Guangdong 523770, China
Website: https://velyn.cc