AGB
Last updated: June 27, 2026
OVERVIEW
Welcome to VELYN. The terms “we,” “us,” and “our” refer to VELYN, a trade name operated by Dongguan Yunlin Technology Co., Ltd. VELYN operates this store and website, including all related information, content, features, tools, products, and services provided to customers (the “Services”). The Services are powered by Shopify.
These terms and conditions, together with the policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms carefully. By visiting, interacting with, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained any legally required consent.
To access certain features or purchase products, you may be asked to provide information such as your email address, billing information, payment information, and shipping address. You represent that the information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for activity conducted through your account. You may not transfer, sell, assign, or license your account to another person without our written permission.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to present our products accurately. However, colors and product appearance may vary depending on your device, screen settings, lighting, and other display conditions.
Product compatibility, dimensions, specifications, included accessories, and other details are stated on the applicable product page. Customers are responsible for reviewing this information before ordering and contacting us if compatibility is uncertain.
Third-party names and trademarks, including SRAM and Shimano, are used only to describe product compatibility. VELYN is an independent third-party brand and is not affiliated with, endorsed by, or sponsored by those trademark owners unless expressly stated otherwise.
Product descriptions, availability, specifications, and prices may be updated when necessary. We reserve the right to discontinue products or limit quantities, subject to applicable law.
SECTION 3 – ORDERS
When you submit an order, you are making an offer to purchase. An order is accepted only after payment has been authorized and we have sent an order confirmation or shipping confirmation.
We may decline or cancel an order when reasonably necessary, including because of inventory errors, payment problems, suspected fraud, incorrect pricing, shipping restrictions, or inaccurate customer information. If payment has already been collected for a cancelled order, we will issue the applicable refund.
Please review your order before submission. If you need to request a change or cancellation, contact us as soon as possible. We cannot guarantee that changes can be made after processing or shipment has begun.
Returns, exchanges, and refunds are handled according to our Refund Policy.
You represent that purchases are for lawful personal, household, or other permitted use and are not intended for unauthorized resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The applicable price will be displayed before checkout and confirmed in your order information.
Unless otherwise stated, displayed prices may not include shipping charges, customs duties, import taxes, VAT, GST, or similar charges. Applicable shipping charges and taxes collected by us will be displayed at checkout before payment.
Customers may be responsible for customs duties, import taxes, VAT, GST, brokerage charges, or other fees imposed by the destination country when these charges are not collected at checkout.
You agree to provide accurate and complete purchase, payment, billing, and account information. You represent that you are authorized to use the payment method submitted with your order.
SECTION 5 – SHIPPING AND DELIVERY
Order processing times, available destinations, estimated delivery times, shipping charges, tracking information, and customs responsibilities are described in our Shipping Policy.
Delivery dates are estimates and may be affected by carriers, customs processing, weather, holidays, incorrect delivery information, or other circumstances outside our reasonable control.
If an order is delayed, lost, damaged, or delivered incorrectly, contact us at support@velyn.cc so we can review the issue and provide assistance in accordance with applicable law and our published policies.
SECTION 6 – INTELLECTUAL PROPERTY
The Services and their original content, including VELYN trademarks, text, graphics, images, videos, page designs, and other materials, are owned by VELYN, its affiliates, or its licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for lawful personal and non-commercial purposes. You may not reproduce, distribute, modify, republish, sell, or exploit protected content without authorization from the applicable rights owner.
VELYN names, logos, product names, designs, and slogans may be trademarks of VELYN or its licensors. Shopify names and trademarks belong to Shopify. All other trademarks belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to tools or services supplied by third parties. Unless otherwise stated, we do not control or monitor these tools.
Third-party tools are provided subject to their own terms and policies. Your use of optional tools is at your discretion, and you should review the applicable provider’s terms before using them.
We may introduce new features, tools, or resources. Unless separate terms are provided, these additions will form part of the Services and will be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or services. These links are provided for convenience or reference and do not necessarily represent an endorsement.
We are not responsible for the accuracy, security, availability, content, privacy practices, products, or services of third-party websites. Review the third party’s policies before providing information or completing a transaction.
Questions or claims concerning a third party’s products or services should be directed to that third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
VELYN is powered by Shopify, which provides technology used to operate the Services. Purchases made through this store are transactions directly between you and VELYN.
To the extent permitted by applicable law, Shopify is not responsible for the products sold by VELYN or for claims arising directly from transactions between you and VELYN.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is handled according to our Privacy Policy. Certain information may also be processed by Shopify according to Shopify’s Privacy Policy.
Because Shopify hosts the Services, information may be transmitted to and processed by Shopify and service providers located in countries other than your country of residence, as described in the applicable privacy policies.
Review our Privacy Policy for information about the personal information we collect, how we use it, when it may be shared, and the rights available to you.
SECTION 11 – FEEDBACK
If you submit reviews, suggestions, ideas, comments, images, or other content (“Feedback”), you represent that you have the necessary rights to provide it.
You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display Feedback for purposes related to operating, improving, and promoting the Services, subject to applicable law.
Feedback must not infringe intellectual property, privacy, publicity, or other rights; contain unlawful, abusive, defamatory, or misleading material; contain malicious software; or misrepresent its source.
We may moderate or remove Feedback that violates these Terms or applicable law. Where compensation or another incentive was provided for Feedback, it must be disclosed as required by law.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.
We may correct inaccurate information and update the Services. If a material error affects an order already placed, we will contact you and handle the order in accordance with applicable law.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not use the Services:
- For unlawful, fraudulent, deceptive, or malicious purposes;
- To violate applicable laws or regulations;
- To infringe intellectual property, privacy, or other rights;
- To harass, threaten, abuse, defame, or harm another person;
- To transmit false, deceptive, or misleading information;
- To distribute spam, malware, malicious code, or unauthorized advertising;
- To impersonate another person, business, or organization;
- To collect personal information without authorization;
- To bypass security, access restrictions, or technical protections; or
- To interfere with the operation or security of the Services.
We may suspend or terminate access when we reasonably determine that these Terms have been violated.
SECTION 14 – AUTOMATED AGENTS
This section applies when software or a service takes autonomous or semi-autonomous action on behalf of a person or organization (an “Agent”).
Agents must comply with applicable law, these Terms, our technical access controls, and any instructions made available through the Services.
Agents must clearly identify automated requests and include the applicable Agent software name in the request’s user-agent string. Agents must not conceal their automated nature, circumvent CAPTCHAs, evade access restrictions, imitate human behavior for deceptive purposes, or bypass measures used to control automated access.
We may restrict or block automated access when necessary to protect customers, the Services, or our systems.
SECTION 15 – TERMINATION
You may stop using the Services at any time. We may suspend or terminate access when reasonably necessary, including when you violate these Terms, create security or fraud risks, or misuse the Services.
Termination does not affect obligations or liabilities incurred before termination. Provisions that by their nature should survive termination will remain effective, including provisions concerning intellectual property, Feedback, disclaimers, liability, indemnification, governing law, and privacy.
SECTION 16 – DISCLAIMER OF WARRANTIES
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection law.
Except where expressly stated or required by law, the Services and products are provided on an “as is” and “as available” basis. We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.
Information provided through the Services is for general informational purposes. Customers should review the applicable product information, compatibility guidance, shipping terms, and policies before purchasing.
To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, title, durability, and non-infringement. These exclusions may not apply where prohibited by law.
SECTION 17 – LIMITATION OF LIABILITY
Nothing in these Terms limits liability that cannot legally be limited, including any liability arising from fraud, willful misconduct, or other matters for which exclusion is prohibited by law.
To the fullest extent permitted by applicable law, VELYN and its officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from use of the Services or products purchased through the Services.
Some jurisdictions do not permit certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited only to the maximum extent permitted by law.
SECTION 18 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless VELYN, Shopify, and their respective affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims arising from your unlawful use of the Services, violation of these Terms, or infringement of another party’s rights.
We will provide reasonable notice of an indemnifiable claim. You agree to cooperate in the defense of such a claim. This section does not apply where prohibited by applicable consumer law.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary. The remaining provisions will continue in effect.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision does not constitute a waiver of that right or provision.
These Terms and the policies referenced herein constitute the agreement between you and VELYN concerning use of the Services, except where separate written terms apply.
SECTION 21 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations as part of a merger, acquisition, sale, corporate restructuring, or transfer of the Services, subject to applicable law.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction where Dongguan Yunlin Technology Co., Ltd. is established, without limiting any mandatory consumer protection rights available under the laws of your country or region.
Where permitted by law, disputes relating to these Terms or the Services will be submitted to the competent courts in Dongguan, Guangdong, China. This provision does not prevent consumers from exercising mandatory rights in another competent jurisdiction where applicable law permits.
SECTION 23 – HEADINGS
Headings are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
The current version of these Terms is available on this page. We may update these Terms to reflect changes to the Services, our practices, or applicable legal requirements.
Where required by law, we will provide notice of material changes. The “Last updated” date at the top of this page shows when the Terms were most recently revised.
Your continued use of the Services after revised Terms become effective constitutes acceptance of those revisions, except where additional consent is required by law.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms should be sent to support@velyn.cc.
Trade name: VELYN
Legal operator: Dongguan Yunlin Technology Co., Ltd.
Email: support@velyn.cc
Physical address: Building 9, Xinghu'an, Bishui Tianyuan, No. 229 Songfo Road, Dalang Town, Dongguan, Guangdong 523770, China
Website: https://velyn.cc